Employee Surveys

The relation between employer and employee embraces much more than the formal contract about pay, pension, working hours, and vacations. Likewise, the relation between a buyer of services and a self-employed agent is more than a contract about fees, delivery date, and guarantees.

An invisible contract emerges in most places of work, on top of the regular contracts, introducing the norms of civil society into organizations in the economic or political spheres. The quality of this contract affects performance.

We made invisible parts of these relations visible by means of interview surveys. Our extensive experience with such surveys grew out of an international project sponsored by Aspen Institute called "Jobs in the 1980s". Its research team was chaired and inspired by Daniel Yankelovich. Its main publication is The World at Work, by Daniel Yankelovich, Hans L Zetterberg, Burkhard Strümpel, Michael Shanks et al., Octagon Books, New York, 1985. 407 pp.

We invite you to consult three documents demonstrating that we are pioneers in the field of employee surveys: